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CMS clients vacancy

CMS Nepal incorporated by team of people having good knowledge of outsourcing industry is to provide outsourcing solution to its client operating in Nepal. Its goal is to provide opportunities for small and medium-sized organization to enjoy the benefits of outsourcing.

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Job Overview
Job title : Client Servicing
Job Type : Fulltime
Location : Kathamandu
Position : 2
Salary : Negotiable
Gender : Male
Age : No age bar
Education : Bachelor Pass
Experience : 2-3 years
Key Responsibilities

  • Helping to develop and implement a customer service policy for an entire organisation
  • Finding ways to measure customer satisfaction and improve services;
  • Managing a team of customer services staff;
  • Handling face-to-face inquiries from customers
  • Control resources and utilize assets to achieve qualitative and quantitative targets
  • Develop service procedures, policies and standards

Skill and Abilities

  • Proficiency in English
  • Working knowledge of customer service software, databases and tools
  • Awareness of industry’s latest technology trends and application
  • Ability to think strategically and to lead
  • Strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills
  • Customer service orientation

Company Benifits

Negotiable

Applying Procedure
  1. Already registered? First Logon to cmsjob.com.
  2. New users? Register as Jobseeker.
  3. Once login successfully, go to 'Dashboard' and complete your profile (sections: Personal, Acadmic History, Employement History, More information etc.).
  4. Then click the ‘Apply Online’ button on this page.
  5. Check 'Total Applied' in the Dashboard to confirm your application status. If you have successfully applied, the job position and the organization name will be displayed in the list.

 

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Contact us

  • Catalyst Management Service Nepal Pvt. Ltd.
  • 4th Floor Trinity House, POBox: 10302
  • Putalisadak, Kathmandu Nepal
  • Tel: 977-01-4250508, 4245890
  • Fax: 977-01-4233186
  • Email: resume@cmsjob.com

© 2017 CMS Nepal Pvt. Ltd | Powered By: CMS IT

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